Warranty certificates are issued based on customer request. Please let us know if you require a certificate. If you request a certificate at the time of purchase, we will include it in the package.

If the item has been authenticated (PCGS, NGC, etc.), no certificate will be issued.

Please indicate your desire for a certificate in the comments section during the purchase process or when contacting customer service. We will provide a certificate upon request.

The mints that manufacture bullion coins are located overseas and do not place much emphasis on appearance quality, so sometimes scratches can be seen on the coins.

Bullion coins place emphasis on the value of the bullion itself.

We check the appearance of the coins before shipping, but some coins may have scratches like those shown in the photo below.

It is well known that silver coins can react chemically when exposed to humid conditions, fingerprints, dirt, etc.

It is recommended not to store it in humid conditions as it may discolor or change color. It is recommended to wear gloves when handling it directly.

It is important to store coins in a special coin case or flip and protect them from moisture and direct sunlight. It is also important to clean them regularly and handle them with care. Store staff will provide advice on detailed storage and maintenance methods.

It may be possible to order the item, so please contact us using the inquiry form or at info@goldsilverjapan.com.

The price of a coin is determined based on its rarity, condition, the balance of supply and demand, market conditions, etc. Detailed price information and appraisal results for each coin are available at the store.

Our selling prices are generally negotiable, however prices are set based on market conditions, the condition of the coin, etc.